Thank you for choosing A1viralcode.com We strive to provide quality products and services to our customers. However, we understand that there may be circumstances where a refund is necessary. Please read our refund policy carefully.
1. Eligibility for Refund
We offer refunds under the following conditions:
- Product Defect or Error: If the product purchased from A1viralcode.com is defective or contains an error that prevents its proper functioning.
- Non-Delivery: If you do not receive the product within the specified delivery time.
2. Requesting a Refund
To request a refund, you must contact our customer support team at itzmesalamu123@gmail.com within 7 days of the purchase date. Please provide your order number and a detailed explanation of the reason for your refund request.
3. Refund Process
Once your refund request is received and approved, we will initiate a refund to your original payment method. The processing time may vary, but we will make every effort to complete the process as quickly as possible.
4. Non-Refundable Items
Please note that certain items are non-refundable:
- Downloadable Software: Due to the nature of digital products, refunds for downloadable software may be limited. We encourage you to contact our support team to discuss any issues you may have.
5. Chargebacks and Disputes
If you initiate a chargeback or dispute with your payment provider without contacting us first, you may be ineligible for a refund. We encourage open communication to resolve any issues promptly.
6. Changes to This Refund Policy
A1viralcode.com reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately and will be posted on this page.
7. Contact Us
If you have any questions about our refund policy, please contact our customer support team at itzmesalamu123@gmail.com
Thank you for choosing A1viralcode.com